Wednesday, July 23, 2008

How Strong is your follow up?

WOW, did we have a great South Chapter meeting (Houston) on Monday Evening. Our topic of discussion was "Follow Up", in the case of many of us there, is the Hap-Hazard method of follow-up that we each implement. While each of us present represented a different company, some in direct sales, some not. . . we each were guilty of knowing what we should be doing and yet were not doing.

Now you may wonder what we mean by "Hap-Hazard" . . . well it's when we think of it, or get around to it. We each seem to forget that those lead cards from Shows, or the business cards that we've picked up at networking events or even past customers are warm leads.

Now, whether you are just starting out in your business, or have been in business for awhile, for most of us, that telephone weighs 600 pounds and it's so hard to pick up! Remember that these warm leads are your opportunity to build your business, and the phone is actually lighter, I PROMISE!

What's truly amazing is that the more that you lift it and make those calls the lighter it actually becomes. We've all heard that a customer has to see and hear your name 7 times before the remember you. So why not with follow-up calls.

The other advice that we receive that it takes 10 no's to receive a yes. So start making those calls to get you no's so that you can receive your YES!

Part of our resolve in moving forward in our Follow-up is to each implement a "POWER HOUR" for our telephone calls. Some agreed to try and do it one or two days a week, some more. We're going to report back next month on how the "POWER HOUR" has helped each of us.

We also want to thank the "Direct Selling Women's Alliance" for producing some exciting tools that we can use. We each took some great "Follow-up" notes from their Chapter Go the Extra Mile from More Build it Big, a great resource.

Before I close I wanted to welcome the 4 NEW Members that joined the South Chapter of HoustonWAHMS this week.

Welcome!!!!!!

Melinda Sena -- Melinda's Precious Gems and Jewelry
Becci King -- Private Quarters
Natalia Sena -- Mary Kay
Christina Hartsfield -- Pampered Chef

Catherine "Cathy" James
South Chapter HoustonWAHMS

1 comment:

Karen said...

I don't know if you realize this but the DSWA has Build it Big University and they are coverin that chapter about Going the Extra Mile this week on the 24th. Grace Keohouho is speaking! It's free, and you don't have to be a member: http://www.mydswa.org/university.htm
Good luck with your biz and your group. I just happened across you when I was searching on direct selling! :)
Karen Clark
Story Time Felts